HAMS™ Privacy Policy

Last updated: October 10, 2026

1. Introduction

HAMS™ (“HAMS™,” “we,” “us,” or “our”) operates the website www.hams.es and its online store (the “Site”). Our store is powered by Shopify, which enables us to provide our online shopping services, process orders, and manage customer interactions.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, create an account, place an order, communicate with us, or otherwise interact with our services.

Please read this policy carefully. Where required by applicable law, we will obtain your consent before processing personal information for purposes that require consent.

If this Privacy Policy conflicts with our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will apply to those matters.

2. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. The information we collect depends on how you interact with our Site, the services you use, and applicable law.

The categories of information we may collect include:

• Contact information: Your name, email address, phone number, billing address, and shipping address.

• Payment and transaction information: Payment method, transaction details, payment confirmation, and related financial information processed through our payment providers.

• Account information: Username, password, preferences, settings, and other information associated with your account.

• Order and shopping activity: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as relevant transaction history.

• Communications: Information you provide when contacting customer support, submitting a question, or otherwise communicating with us.

• Device and technical information: IP address, browser type, device information, network details, and other technical identifiers.

• Usage information: Information about how and when you access or navigate the Site, interact with features, and use our services.

We do not intentionally request sensitive personal information unless it is necessary for a specific purpose and may lawfully be collected.

3. How We Collect Personal Information

We may collect personal information through the following sources:

• Directly from you: When you place an order, create an account, complete a form, subscribe to marketing communications, or contact us.

• Automatically through the Site: Through cookies, similar technologies, server logs, and information transmitted by your browser or device.

• From service providers: From companies that help us operate the store, process transactions, analyze Site usage, or provide customer support.

• From partners or other third parties: Where permitted by applicable law and relevant to providing our services, preventing fraud, or supporting our business operations.

4. How We Use Personal Information

Depending on how you interact with HAMS™, we may use your personal information for the following purposes.

Providing and improving our services

We use information to process orders and payments, arrange shipping, manage accounts, provide customer support, handle returns and exchanges, remember relevant preferences, and improve the shopping experience.

We may also use shopping activity to make product recommendations or tailor Site features where permitted by law.

Marketing and advertising

Where permitted by applicable law, we may use your information to send promotional communications by email, text message, or other channels, and to measure or personalize advertising.

You can unsubscribe from marketing emails using the link provided in the message. Where required, we will obtain consent before sending marketing communications or using personal information for targeted advertising.

Opting out of marketing does not prevent us from sending essential messages about orders, accounts, or customer service.

Security and fraud prevention

We may use information to verify accounts, protect transactions, detect or investigate suspected fraud, prevent unauthorized access, and safeguard our customers, business, and Site.

You are responsible for keeping your account credentials secure and should not share your password or other access details with unauthorized individuals.

Customer communications

We use your information to respond to inquiries, provide support, communicate about orders, and maintain our relationship with you.

Legal and regulatory obligations

We may process information when necessary to comply with applicable laws, respond to valid legal requests, establish or defend legal claims, enforce our policies, and protect our legal rights.

5. How We Share Personal Information

We may disclose personal information to third parties where necessary for legitimate business purposes, subject to applicable law and this Privacy Policy.

These parties may include:

• Shopify and technology providers that host or support our online store and its features.

• Payment processors that securely process payments and related transactions.

• Shipping and fulfillment providers that help deliver orders and manage delivery issues.

• Customer support, analytics, and review providers that help us operate and improve our services.

• Advertising and marketing partners that help deliver or measure advertising, where permitted by law and subject to applicable consent and opt-out requirements.

• Business affiliates or successors in connection with a corporate restructuring, merger, acquisition, or similar transaction.

• Authorities and other parties where disclosure is required by law or reasonably necessary to protect rights, safety, security, or property.

We may also share information when you direct us to do so, authorize a disclosure, or use a third-party feature that requires information to be shared.

Some disclosures for advertising or analytics may qualify as “sharing,” “targeted advertising,” or similar activities under applicable privacy laws, even if no money changes hands. Where required, we will provide applicable notices and choices.

6. Shopify and Third-Party Services

Our online store is hosted by Shopify. When you use the Site, Shopify may collect and process information about your access to and use of the store to provide, maintain, and improve its services.

Information submitted through our store may be transmitted to Shopify and other service providers, including providers located in countries other than your own.

Shopify may also process information from interactions with our store and other merchants to provide certain enhanced features, subject to Shopify’s own terms and privacy practices.

For additional information, you can review:

• Shopify Consumer Privacy Policy

• Shopify Privacy Portal

Third-party services integrated into our Site may have their own privacy policies. We encourage you to review those policies when using their services.

7. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to:

• Operate essential shopping and checkout features.

• Remember preferences and settings.

• Understand how visitors use the Site.

• Measure performance and improve functionality.

• Support analytics and advertising where enabled and permitted.

You may be able to control cookies through your browser settings and any cookie-preference tools available on our Site. Disabling certain cookies may affect the availability or functionality of some features.

Where required by applicable law, non-essential cookies and similar technologies will be used only after the necessary consent has been obtained.

The specific cookies and technologies used may change as our store configuration and service providers change. Please refer to any cookie notice or preference tool available on the Site for further information.

8. Children's Privacy

Our Site is not intended for children who are below the minimum age permitted to use our services under applicable law. We do not knowingly collect personal information from children where such collection is prohibited.

If you are a parent or legal guardian and believe a child has provided personal information to us inappropriately, please contact us. We will review the request and take appropriate action in accordance with applicable law.

9. Security and Retention

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you should avoid sending sensitive information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining accounts, providing services, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

The applicable retention period depends on the type of information, the reason it was collected, and legal requirements.

10. Your Privacy Rights and Choices

Depending on where you live and the circumstances of the processing, you may have certain rights regarding your personal information. These rights may include:

• Access: Request access to personal information we hold about you.

• Deletion: Request deletion of personal information, subject to applicable exceptions.

• Correction: Request correction of inaccurate personal information.

• Portability: Request a copy of certain personal information in a portable format or, where applicable, request its transfer to another organization.

• Objection or restriction: Object to or request restrictions on certain processing activities where these rights apply.

• Withdrawal of consent: Withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

• Marketing preferences: Unsubscribe from promotional communications at any time.

• Advertising choices: Exercise applicable rights to opt out of targeted advertising or certain sharing of personal information.

These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before responding to a request.

To exercise your rights, contact us using the details in Section 13. We will respond within the time limits required by applicable law.

You will not be discriminated against for exercising privacy rights protected by applicable law.

Additional rights for UK and European Economic Area residents

If you reside in the United Kingdom or European Economic Area, you may have additional rights under applicable data-protection laws, including the right to object to certain processing, request restriction of processing, and withdraw consent where consent is the legal basis for processing.

Where applicable, you may also have the right to lodge a complaint with your local data-protection supervisory authority.

The availability and scope of these rights depend on the circumstances and applicable law.

11. International Data Transfers

HAMS™ operates from the United States, and our service providers may process or store personal information in countries other than the country where you live.

Where personal information is transferred from the European Economic Area or the United Kingdom to a country that has not been recognized as providing an adequate level of data protection, we will rely on an appropriate transfer mechanism where required, such as the European Commission’s Standard Contractual Clauses or an applicable UK transfer mechanism, subject to the requirements of relevant law.

You may contact us for further information about international transfers where applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, service providers, store configuration, or legal obligations.

When we make changes, we will post the revised policy on the Site and update the “Last updated” date. We will provide additional notice where required by applicable law.

We encourage you to review this page periodically to stay informed about our privacy practices.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:

HAMS™
Pinewood Point Lane
Tomball, TX 77377
United States of America

Email: hamsofficial.us@gmail.com
Phone: +1 737-310-2688

For the purposes of applicable data-protection laws, HAMS™ acts as the controller of personal information where it determines the purposes and means of processing. The role of Shopify and other service providers may differ depending on the processing activity.