Contact Us

We’re here to help! If you have any questions about our products, orders, shipping, or returns, please contact us using the details below. Our team will be happy to assist you.

📧 Email Support

For general inquiries, order assistance, shipping questions, or returns, contact us at:

Email:

Response Time: Within 24 hours on business days.

📞 Customer Support

Phone / WhatsApp: +1 737-310-2688

Support Hours: Monday–Saturday, 9:00 AM–6:00 PM (USA time).

📍 Business Addresses

United States:

HAMS™
Pinewood Point Lane
Tomball, TX 77377
United States of America

Spain / Europe:

HAMS™
PSTG Bernardi Martorell
Spain

Please contact us before sending any returns or correspondence to confirm the correct address.

💬 Live Chat

For additional assistance, you may contact us through the live chat feature on our website, if available.

Availability: During business hours.

📦 Order and Shipping Support

For questions regarding the following, please contact our customer support team:

  • Order status and confirmation.
  • Tracking information.
  • Shipping delays.
  • Returns and refunds.
  • Damaged, defective, or incorrect items.

Please include your order number in your message so we can assist you more efficiently.

🤝 We're Here to Help

At HAMS™, customer satisfaction is important to us. We aim to respond to inquiries promptly and provide a helpful shopping experience.

Email:

Phone / WhatsApp: +1 737-310-2688

Thank you for choosing HAMS™!