Contact Us

We're Here to Help

At HAMS™, customer satisfaction is at the heart of everything we do. Whether you have a question about an order, need product information, or require assistance with delivery, our support team is here to help.

We are committed to providing clear answers, responsive communication, and a reliable customer service experience for customers across the United States, Spain, and Europe.

Email Support

hamsofficial.us@gmail.com

Have a question or need assistance? Send us an email at any time. We aim to respond within 24 hours on business days.

For faster assistance, please include your order number and a brief description of your inquiry.

Phone & WhatsApp Support

+1 737 310 2688

You can call or message us on WhatsApp for assistance with orders, product questions, shipping updates, and general inquiries.

Our team will do its best to provide helpful, clear, and timely responses.

Customer Support Hours

Monday to Saturday
9:00 AM – 6:00 PM Central Time (CT)

Our support team is available during these hours to assist with your questions and concerns.

Messages received outside our regular support hours will be addressed when our team returns.

Live Chat via WhatsApp

Need assistance with an order or a quick answer to a question?

Message us on WhatsApp at +1 737 310 2688 during our regular support hours. Our team will assist you directly whenever a representative is available.

We aim to make getting help straightforward, convenient, and stress-free.

Questions About Your Order?

To help us locate your order and resolve your inquiry as efficiently as possible, please include the following details in your message:

  • Order number: You can find this in your order confirmation email.

  • Full name: The name used when placing your order.

  • Email address: The email address provided at checkout.

  • Description of your inquiry: Briefly explain the issue or assistance you need.

  • Photos, if applicable: If your order arrived damaged, incomplete, or incorrect, please include clear photographs.

Providing these details helps our team understand your situation and assist you more efficiently.

Our Business Address

HAMS™
Pinewood Point Lane
Tomball, TX 77377
United States of America

We are committed to providing attentive customer support and helping our customers with their inquiries.

International Customer Support

HAMS™ proudly serves customers across the United States, Spain, and Europe. Whether you need information about a product, shipping availability, delivery times, or an existing order, we welcome your questions.

For assistance with international orders, please contact us by email or WhatsApp. Our team will be happy to help clarify the available options for your country.

We're Here for You

Thank you for choosing HAMS™ and being part of our growing community.

Your trust matters to us. We value your feedback, take your concerns seriously, and continually strive to improve your shopping experience.

HAMS™ — Your Questions Matter. Your Trust Matters More.

Email: hamsofficial.us@gmail.com
Phone / WhatsApp: +1 737 310 2688
Website: https://hams.es/